At Pediatric Partners El Paso our mission is to provide comprehensive pediatric health care to our patients with a positive office experience to the families we serve. We have developed office policies and have provided you resources for your convenience in mind. We hope that by letting you know our expectations, you will be able to navigate what you need from our practice easier.
In an effort to accommodate all of our patients we have developed a “No Show Cancellation” policy. If you are unable to make it to your scheduled appointment kindly notify our office within 24 hours to avoid being charged a $25 no show/late cancel fee. Canceling your appointment within 24 hours will give another child the opportunity to be seen.
We understand there are instances where situations arise and prevent you from being able to keep your scheduled appointment; however, you must notify our office as soon as you realize you will not be able to make your appointment or if you are not going to make it on time.
Turning 21 years old is an exciting time in your child’s life and you have spent rewarding time preparing your child for this moment. When your child turns 21, he or she is now considered to be an young adult and is responsible for their own healthcare, among other things. In addition to this your child will be required to transition care to an adult physician.
If you currently have a high deductible health plan, Pediatric Partners El Paso requires you to put a credit card on file to secure payment for services received. Payments will be processed by our office once an explanation of benefits is received by your health insurance plan. Your financial information is protected and insured by a third-party payment processor. If you do not feel comfortable putting a credit card on file, we will require 80 percent of the visit to be paid at the time of service.
We do not provide care for families that do not vaccinate their children.
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